Help Centre

pak360 FAQ – Answers for Pakistani Players 2025

Everything you need to know about pak360 — from creating your account and depositing in PKR, to claiming your bonus, placing cricket bets, and withdrawing your winnings — answered clearly, in one place.

Try: "deposit", "withdrawal", "bonus", "2FA", "cricket", "password"

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Account & Registration

Head to the Register page on pak360.ws and fill in your full name, Pakistani mobile number (without leading zero), email address, date of birth, and a strong password. After submitting, you'll receive a 6-digit verification code via SMS — enter it to activate your account. The whole process takes under two minutes. Registration on pak360 is free and there is no charge to create your account.

pak360 is strictly for players who are 18 years of age or older. You must be the legal owner of the Pakistani mobile number and payment account you register with. Only one account per person is permitted — opening multiple pak360 accounts under different names or numbers violates our Terms and Conditions and will result in all associated accounts being closed.

On the Login page, click "Forgot your password?" and enter your registered Pakistani mobile number. You will receive an SMS with a reset code. Enter the code and set a new password. If you no longer have access to the mobile number on file, email support@pak360.ws with your registered details and a copy of your CNIC for identity-verified account recovery.

KYC (Know Your Customer) is a one-time identity verification required before your first withdrawal. pak360 will ask you to submit both sides of your CNIC and a screenshot confirming ownership of your Easypaisa or JazzCash account. Once verified, you will never need to repeat this step. Your name on pak360 must exactly match your CNIC — any discrepancy will delay the process. Accounts that complete KYC experience significantly faster withdrawal times.

Yes. Contact pak360 support via live chat or at support@pak360.ws to request account closure. Before closure is processed, any real-money balance will be refunded to your verified withdrawal method. Note that any active bonus balance is forfeited upon account closure. If your reason for closing is related to gaming behaviour, we strongly recommend using the self-exclusion tool instead — it provides an immediate and unconditional break while keeping your account data intact for when you are ready to return.

Deposits & Payments

Log in to your pak360 account and go to Cashier → Deposit. Select Easypaisa from the payment methods list, enter the amount you want to deposit (minimum Rs 100), and follow the on-screen instructions. You'll be redirected to the Easypaisa payment screen where you authorise the transaction using your Easypaisa PIN. Funds appear in your pak360 wallet within 30–90 seconds.

Yes. JazzCash is one of pak360's most popular deposit options for Pakistani players. The process is identical to Easypaisa — go to Cashier → Deposit, select JazzCash, enter the deposit amount, and complete the payment via the JazzCash authorisation screen. Minimum deposit is Rs 100 and funds are credited instantly. Your JazzCash mobile number must be active and have sufficient balance or credit.

The minimum deposit on pak360 is Rs 100 for Easypaisa and JazzCash. For NayaPay, SadaPay, and IBFT bank transfers the minimum is Rs 200. For Visa and Mastercard the minimum is Rs 500. All deposits are processed in Pakistani Rupees (PKR) — there is no currency conversion and no exchange rate to worry about. Maximum deposit limits vary by payment method and are displayed in the Cashier at the time of deposit.

Most Easypaisa and JazzCash deposits credit within 90 seconds. IBFT bank transfers can take up to 30 minutes during business hours. If your deposit has not appeared after the expected timeframe, first check that the transaction shows as deducted from your mobile wallet or bank account. If the money left your account but did not credit to pak360, gather your transaction reference number and contact support via live chat or at support@pak360.ws. Our team can trace the payment and credit it manually if confirmed.

Yes. pak360 accepts IBFT (Interbank Funds Transfer) deposits from all major Pakistani banks including HBL, MCB, UBL, Meezan, Bank Alfalah, and others. Select IBFT in the Cashier, enter the amount, and you'll receive pak360's bank details along with a unique reference code. Use this reference code when making the transfer from your bank's mobile app or internet banking — it is required to match your payment to your pak360 account. IBFT processing typically takes 15–30 minutes during banking hours.

Withdrawals

Go to Cashier → Withdraw in your pak360 account. Select your preferred withdrawal method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card), enter the amount, and confirm the request. Withdrawals to Easypaisa and JazzCash are processed within 5 minutes for KYC-verified accounts. IBFT and card withdrawals may take 1–3 business days depending on your bank. Your first withdrawal triggers the KYC check — have your CNIC and payment account details ready.

The minimum withdrawal on pak360 is Rs 500 across all payment methods. There is no maximum withdrawal limit for standard verified accounts — for large withdrawals above Rs 500,000, pak360 may request additional verification documents as part of routine compliance checks. All withdrawals are paid in Pakistani Rupees directly to the payment account registered on your pak360 profile.

Withdrawal delays most commonly occur because KYC verification has not been completed, there is an active bonus with wagering requirements still outstanding, or the withdrawal request was made outside standard processing hours. Check your account notifications for any pending verification requests. If KYC is complete and no bonus is active, contact pak360 support with your withdrawal transaction ID and our team will investigate within 2 hours.

Bonus funds themselves cannot be withdrawn directly — they must first meet the applicable wagering requirement, after which any resulting winnings become real money and are fully withdrawable. Your pak360 account dashboard clearly shows the current wagering progress for each active bonus. Real money balance (funds you deposited yourself) can always be withdrawn at any time, independent of any active bonus — though withdrawing before completing wagering will forfeit the associated bonus.
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Bonuses & Promotions

New players who register on pak360 and make a qualifying first deposit receive a 100% match bonus up to Rs 50,000. If you deposit Rs 10,000, you start playing with Rs 20,000. The bonus is credited to your bonus wallet automatically after your first deposit — no promo code is needed. It carries a wagering requirement that must be met within 30 days, after which any winnings generated from the bonus become real withdrawable money. Full terms are on the Terms and Conditions page.

pak360's Refer a Friend programme lets you earn bonus rewards every time a friend registers using your unique referral code and makes a qualifying deposit. Both you and your friend receive a bonus — yours is credited after their qualifying deposit is confirmed. You can find your referral code in the Promotions section of your pak360 account dashboard. There is no limit to the number of friends you can refer.

Yes. pak360 runs regular promotions for existing players including weekly reload bonuses, cricket free bets during PSL and international matches, cashback offers on casino games, and seasonal promotions. All active offers are visible under Promotions in your pak360 account after you log in. Promotions are updated frequently — check back regularly, especially around major cricket events and PSL seasons for enhanced offers.

A wagering requirement (also called a rollover or playthrough) specifies how many times you must bet through bonus funds before they convert to real withdrawable money. For example, a 10x wagering requirement on a Rs 5,000 bonus means you need to place Rs 50,000 in total bets before the bonus converts. Your pak360 dashboard shows your real-time wagering progress. Bets on cricket, football, and casino games all contribute — specific contribution rates for each game type are listed in the bonus terms.

Games & Sports Betting

Log in to your pak360 account and navigate to the Sports section. Select Cricket from the menu, then choose the match you want to bet on. Browse the available markets — match winner, top batsman, total runs, over-by-over, and more. Click an odds button to add a selection to your bet slip, enter your stake in PKR, and confirm the bet. For live in-play betting on pak360, the same process applies but odds update in real time during the match. The Live Cricket Score page lets you track matches alongside your bets.

Andar Bahar is a traditional Indian card game that is hugely popular with Pakistani players on pak360. The dealer places one card face-up in the centre (the Joker), then deals cards alternately to two sides — Andar (inside/left) and Bahar (outside/right) — until a card matching the Joker's value appears. You bet on which side will receive the matching card first. pak360's Andar Bahar section includes both RNG (random number generator) and live dealer versions with human dealers.

pak360's Roulette section offers European Roulette (single zero, best odds), American Roulette (double zero), and French Roulette, as well as live dealer roulette tables with real croupiers in HD. You can also find Speed Roulette and Lightning Roulette variants in the live casino lobby. Minimum bet on pak360 roulette starts from Rs 50 per spin, making it accessible for all bankroll sizes.

Yes. pak360's Football Betting section covers the English Premier League, La Liga, Bundesliga, Serie A, UEFA Champions League, and international tournaments. Markets include match result, over/under goals, both teams to score, Asian handicap, correct score, and more. Live in-play betting is available for most top-tier matches with real-time odds updates. All bets are placed and settled in PKR.

pak360's Poker section features Texas Hold'em, Omaha, and Three Card Poker as well as live dealer poker formats including Casino Hold'em and Ultimate Texas Hold'em. Both cash tables and sit-and-go tournaments are available. Stake levels start from micro-stakes suitable for beginners all the way up to high-roller tables. The games are fully optimised for mobile play and run smoothly in any modern browser without downloads.

Account Security

Log in to pak360 and go to Account Settings → Security. Toggle on "Two-Factor Authentication" and follow the prompts — a verification code will be sent to your registered Pakistani mobile number to confirm the activation. Once enabled, every future pak360 login will require both your password and a one-time SMS code. pak360 strongly recommends enabling 2FA immediately after registration. It takes under 60 seconds and significantly protects your account and balance.

Act immediately: change your password from Account Settings and contact pak360 support via live chat or at support@pak360.ws, marking your message as urgent. The support team can temporarily lock your account to prevent further access while the issue is investigated. Never share your pak360 password with anyone — including people claiming to be pak360 staff. pak360 support will never ask for your password in a chat or email.

pak360 uses 256-bit SSL encryption on all pages — the same standard used by banks and major financial institutions. Your personal data and payment information are stored in encrypted form and are never sold or shared with third parties outside of mandatory regulatory requirements. Full details on how pak360 collects, stores, and uses your data are in the Privacy Policy.
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Responsible Gaming

Log in to pak360 and go to Account Settings → Responsible Gaming. Select "Deposit Limits" and choose a daily, weekly, or monthly limit in PKR. Reducing a limit takes effect immediately. Increasing a limit has a 24-hour waiting period to protect against impulsive decisions. pak360 encourages all players to set a deposit limit when they first register. Full details on all available tools are on the Responsible Gaming page.

Self-exclusion blocks your pak360 account for a minimum period of 6 months. You can activate it from Account Settings → Responsible Gaming → Self-Exclusion. It takes effect immediately and cannot be reversed during the minimum period. Any real-money balance can be withdrawn before exclusion takes effect. After the minimum 6 months, you may apply to reinstate your account with a mandatory 24-hour reflection period. Self-exclusion is one of the most effective tools available if you feel your gaming is getting out of control.

Yes. pak360 offers a Cool-Off Period tool that suspends your account for between 24 hours and 6 weeks without permanently closing it. During a cool-off, you cannot log in, deposit, or bet. The cool-off cannot be cancelled early — it runs for the full duration selected. After the period ends, your account automatically reactivates. You can set a cool-off from Account Settings → Responsible Gaming or contact support to apply one immediately on your behalf.

Start with pak360's own tools: deposit limits, session time limits, loss limits, cool-off periods, and self-exclusion are all available immediately from your account dashboard. You can also contact pak360 support directly — our team can apply limits on your behalf and is trained to handle these conversations without judgement. Visit the Responsible Gaming page for a full self-assessment guide, warning signs to watch for, and step-by-step instructions for each tool. Talking to someone you trust — a family member or close friend — is also one of the most effective early steps.
About This FAQ

Your Complete pak360 Help Resource

This pak360 FAQ page is updated regularly to reflect the latest platform features, payment methods, and policy changes relevant to Pakistani players. Whether you are a brand-new player trying to understand how registration works, or an experienced member with a specific question about your withdrawal timeline, this page is designed to get you the answer quickly without needing to contact support.

The pak360 FAQ covers eight main topic areas: account and registration, deposits, withdrawals, bonuses and promotions, games and sports betting, account security, and responsible gaming. Each section contains multiple detailed questions and answers written specifically for players based in Pakistan, covering the payment methods, currency (PKR), and games that matter most to Pakistani users — Easypaisa deposits, JazzCash withdrawals, PSL cricket betting, Andar Bahar, poker, and more.

If you cannot find the answer to your specific question in this pak360 FAQ, the support team is available via live chat on pak360.ws during extended Pakistani Standard Time hours, seven days a week. You can also reach us at support@pak360.ws. For urgent account security matters — suspected unauthorised access, self-exclusion requests, or locked account issues — live chat is the fastest route to a resolution.

A note on responsible gaming: pak360 takes player welfare seriously. If you have concerns about your own gaming behaviour or that of someone close to you, please visit the Responsible Gaming page or contact support directly. All responsible gaming tools on pak360 are free, immediate, and available to every registered player at any time.

Still Need Help?

Can't find your answer here? Our support team is ready to help Pakistani players with any pak360 query.

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Why pak360

Why Pakistani Players Choose pak360

Beyond the FAQ, here is a quick reminder of what makes pak360 the platform of choice for players across Pakistan.

Easypaisa & JazzCash Deposits from Rs 100

No bank account needed to start. Deposit directly from your Easypaisa or JazzCash wallet in under 90 seconds. The lowest minimum deposit of any major Pakistan gaming platform — just Rs 100 to get started.

Live PSL & Cricket Betting

Bet in-play on every PSL match, ICC event, and bilateral series — ball by ball. pak360 offers the most comprehensive live cricket betting markets available to Pakistani players with real-time odds and live score integration.

Withdrawals in Under 5 Minutes

KYC-verified pak360 accounts receive Easypaisa and JazzCash withdrawals in under five minutes — 24 hours a day, seven days a week. No waiting for banking hours, no delays, all in Pakistani Rupees.

1,200+ Games Including Live Dealer

Andar Bahar, roulette, poker, baccarat, virtual sports, slots, and live dealer tables with real croupiers — all in one pak360 account. New titles added every week with mobile-first design throughout.

Support in Pakistan Standard Time

pak360 support operates during extended PST hours, seven days a week. Live chat, email at support@pak360.ws, and a full FAQ — all staffed by a team that understands Pakistani payment methods and local player needs.

Responsible Gaming Built In

Deposit limits, loss limits, session controls, cool-off periods, and self-exclusion — all accessible from your pak360 dashboard in under two minutes. pak360 is committed to player safety and all tools are free and instant.

Question Answered? Ready to Play on pak360?

Create your free pak360 account in under two minutes, deposit as little as Rs 100 via Easypaisa or JazzCash, and your welcome bonus of up to Rs 50,000 is credited instantly. If you still have questions, our support team is one click away via live chat on pak360.ws.

pak360 is Strictly 18+ Only

Gambling involves real financial risk. Please only play with money you can afford to lose. Responsible gaming tools including deposit limits, session controls, and self-exclusion are available in your account dashboard at any time. Full details at Responsible Gaming. Use of pak360 is subject to our Terms and Conditions and Privacy Policy.